Deleting site
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Permanently delete site and account. It won’t let me because it says I have active purchases, which I don’t.
The blog I need help with is: (visible only to logged in users)
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My hunch is that you have a premium theme.
Premium themes have to be removed by Staff or transferred to another site of yours before the site they are on currently can be deleted. Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades
If Staff removes the theme for you, you won’t be able to get it back. And, if you delete the site, its name will not become available again, so do not use that option to “start over”. If you’ll confirm you understand that, Staff will act for you.
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
@timethief’s hunch is spot on. You have a Premium theme, Gridspace, in your account. Can you please confirm that you want to cancel that theme? Once I do you’ll be able to delete your site.
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Thanks for confirming. I’ve removed that theme, so you’ll now be able to delete the site.
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It looks like you’ve already deleted your site.
WordPress.com username accounts cannot be deleted, but you can lock it up with a long, random password and a throwaway email address which would prevent anyone, including you, from ever using it again. You can find detailed instructions here:
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