Deleting site

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  catherineforde · Member · Sep 22, 2022 at 8:41 pm

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  Hi there, I need this website deleted permanently ASAP, It is telling me to go to website purchases when I log into the site. I have no contact with the original owner of the site so cannot log in using their details. Can you delete this site and disable the content for me on it ASAP please.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  olumite007 · Member · Sep 22, 2022 at 9:58 pm

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  Hello there,

  Only a site admin owner can delete a site. You will need to contact the owner of the site before you can get access to delete the site.

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  staff-totoro · Staff · Sep 23, 2022 at 12:25 am

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  Hi @catherineforde

  From what I can see, there is another admin on your site (listed here: https://wordpress.com/people/team/
  ) who has purchased upgrades for aghadans.wordpress.com and the site cannot be deleted until they first cancel the active upgrades on this site.

  This is not something you can do from your account, but you can direct them to go to this page (from their account) and cancel the upgrades: https://wordpress.com/me/purchases/

  Once they cancel the upgrade the site can be deleted by following the steps here: https://en.support.wordpress.com/delete-site/

  Hope that helps. Please let us know if you have any more questions.