Deleting site

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  naturegorl311 · Member · Oct 17, 2022 at 3:57 pm

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  I am trying to delete my website and error messages pop up to contact support when i try to delete it.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Oct 17, 2022 at 6:30 pm

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  Hi there!

  You cannot close your account due to your decision to dispute the charge for your WordPress.com Personal subscription renewal and domain renewal instead of going through our cancellation and refund process.

  By disputing a charge, you are essentially accusing us of fraud, and the payment is frozen pending an investigation. Additionally, your site is locked pending payment of a chargeback fee. You won’t be able to close your account until the chargeback fee is paid.

  You can pay this fee here: https://wordpress.com/checkout/carolinebrown99.wordpress.com

  Once that is paid you can follow the steps here to close your account as this is not something we can do for you:

  https://wordpress.com/support/close-account/

  I hope that clarifies things!