Deleting Site w/ Upgrades

• 

  shewholaughsblog · Member · Jan 27, 2017 at 5:16 am

  • Copy link
  • Add topic to favorites

  I’m trying to delete my site. I’ve unsubscribed from all of my premium upgrades; however, I continue to get a pop-up message instructing me to manage my purchases. The only purchase still showing on the list is the theme I purchased which has no cancellation option and never expires. Please help.

  The blog I need help with is: (visible only to logged in users)

• 

  omkarbhagat · Member · Jan 27, 2017 at 8:59 am

  • Copy link

  Hi there,

  This is a known issue. But don’t worry, I’ve added the modlook tag so someone from the staff can help to delete the premium theme :)

• 

  kokkieh · Staff · Jan 27, 2017 at 2:31 pm

  • Copy link

  HI there,

  I’ve removed that theme for you, so you should now be able to delete your site.

• 

  shewholaughsblog · Member · Jan 27, 2017 at 2:37 pm

  • Copy link

  Thank you!

• 

  kokkieh · Staff · Jan 27, 2017 at 2:39 pm

  • Copy link

  Glad I could help :)