Deleting sites and account

  • Unknown's avatar

    Hello! I am no longer using my websites and took them offline months ago, since I am still receiving emails from jetpack and siteground I would like to delete permanently my websites and my account but I am not sure how to proceed and access my dashboard again. Could you please help me ? Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello elsasandri,

    Thank you for reaching out to WordPress.com support. We are happy to help you.

    Please be informed that sandriphotography.com site is not on WordPress.com, you are posting to the wrong support forum. This forum is for wordpress.com only and we do not provide support to wordpress.org

    The difference between the two can be found here, https://en.support.wordpress.com/com-vs-org/
    You can seek Jetpack related assistance from here, https://jetpack.com/support/ and WordPress.org related assistance from here, https://wordpress.org/support/

    Note: We do not provide Jetpack support for sites which are linked to WordPress.com account with Jetpack plugin.
    You can contact jetpack support from here, https://jetpack.me/contact-support/

  • Unknown's avatar

    Hi elsasandri,

    I am no longer using my websites and took them offline months ago, since I am still receiving emails from jetpack and siteground

    I’ve disabled Jetpack Monitor from our side so you shouldn’t receive any more emails now. There is also no active Jetpack connection for sandriphotography.com.

    I would like to delete permanently my websites and my account

    sandriphotography.com is not hosted on our servers so you won’t be able to delete the site through your account here. If you are unable to login to the site directly, I recommend contacting your hosting provider for help.

    Your WordPress.com account can be deactivated using these steps, if you no longer need it:

    https://en.support.wordpress.com/deleting-accounts/

    Come back to me if you have any questions.

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