Deletion

  • Unknown's avatar

    I bought a new domain but it keeps linking to my old site. I can’t seem to get my new site up bc it’s the same email address. Do I need to delete my old site? It didn’t have me register a user name so all I have is a password.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello,

    I am not sure where exactly are you having issues, but you can register multiple websites under the one account, so you do not need to delete the old one.
    Try logging in to your account and click on ‘Switch site’ in the top left corner of your dashboard https://prnt.sc/m8qwgm
    If this does not solve your issue, please be more specific with the issue.

    I hope this helps.

  • Unknown's avatar

    Yeah-when I try to add a site it prompts me to log in again-which then just directs me back to my old site bc the emails are the same. I didn’t register a new “username” it must have given me a generated one and I don’t know it and I can’t log in to even see it! I didn’t even get a confirmation email or anything but it charged my account. I’m frustrated I can’t get to it and I got charged with no info sent in my email.

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