Deletion of domain??? No I didn't want that!

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  hollymayj · Member · Jul 20, 2017 at 6:14 pm

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  Hi WordPress, I am trying to move the hosting of my domain to blue host and I think I royally screwed up because I thought I just shut down my account but looks like by deleting my site I lost my domain so I cannot even use bluehost. Can I get it back?! I am panicking because I am just starting a business based on this domain?

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  amandasjackson · Staff · Jul 20, 2017 at 6:32 pm

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  Hello there,

  I have tagged this thread with modlook for staff to help you. Can you please provide the URL of the site you require assistance with so staff can better assist you? Thanks

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  hollymayj · Member · Jul 20, 2017 at 6:34 pm

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  Thank you! I am so upset that I messed this up and hope that wordpress can help me!

  The URL is: themaydiaries.com

  I hope this can be undone!

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  supernovia · Staff · Jul 20, 2017 at 10:46 pm

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  Hi @hollymayj, sorry to hear that! We usually display a warning saying the domain won’t be available if you cancel it — please let me know if that did not show up.

  When you cancel a domain, it is returned to the registrar. I’m contacting them to see if we can get it back.

  Also, will you head to wordpress.com/star and create a blank, non-upgraded site? I’ll attach the domain to that, then you can manage its settings and point it elsewhere.

  This may help too:
  https://move.wordpress.com

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  supernovia · Staff · Jul 20, 2017 at 10:46 pm

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  And @amandasjackson thanks for your quick help here :)

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  hollymayj · Member · Jul 21, 2017 at 5:16 am

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  Hi Supernovia!

  Thanks for jumping in, I clicked on thw link and it asks me to resign up and if I log into my account i just get asked for a domain name. Is that right?

  Holly

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  justjennifer · Member · Jul 21, 2017 at 5:24 am

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  Be logged in to hollymayj and go to https://wordpress.com/start/

  Create a single, free site using the mysite.wordpress.com type address (of course mysite is just an example)

  No upgrades needed

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  hollymayj · Member · Jul 21, 2017 at 11:48 am

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  Thank you @justjennifer!

  @supernovia I have created the blank site now so will await further instructions from you.

  Holly

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  supernovia · Staff · Jul 21, 2017 at 3:22 pm

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  @justjennifer I just realized my link said /star not /start — thanks for clearing up that confusion. :)

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  supernovia · Staff · Jul 21, 2017 at 3:25 pm

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  @hollymayj we were able to get your domain back, and I’ve added it back to your account. You can use these steps to point it to another host:
  http://en.support.wordpress.com/domains/change-name-servers/

  Or, if your new host doesn’t support that, you can use this.
  http://en.support.wordpress.com/domains/custom-dns/

  You might also consider transferring your domain if the new provider can do that:
  http://en.support.wordpress.com/domains/transfer-domain-registration/

  If you don’t transfer it, be sure to keep it renewed here each year. Cheers :)