Demo Import

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  meredithfhoward · Member · Apr 20, 2021 at 6:52 pm

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  My ‘demo import’ has been loading for over 2 hours. What do I do?

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  helper-heroponriki · Member · Apr 20, 2021 at 7:22 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  meredithfhoward · Member · Apr 20, 2021 at 7:31 pm

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  Sure it’s pumpmamas.com but it’s not live yet. I’m trying to set it up hence the demo import :)

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  staff-totoro · Staff · Apr 21, 2021 at 1:38 am

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  Hi there,

  The site pumpmamas.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Bluehost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/pumpmamas.com+dns

  To clarify, we are not the only providers of WordPress sites, and Bluehost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your theme’s support team (CherryThemes) for more assistance since this sounds like an issue specific to your theme, and not a general problem with WordPress.

  Hope that points you in the right direction!