Design elements don’t appear for users

  • Unknown's avatar

    I have recently been updating my wordpress site with some text and images. I am able to see these design elements when I am signed in with my WordPress account. However, users are not seeing these elements. This has happened on both of my WordPress sites. I am not sure how to resolve this issue by myself.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I looked at the site you indicated above, and I don’t see any difference viewing it logged out vs logged in. I also don’t see a difference viewing the site specifically as your account.

    What is the exact URL of the page you’re looking at, and what is different for you? It might help if you can take a screen shot of the two different views – upload those to the media library on your site, and we’ll be able to see them there.

  • Unknown's avatar

    Hey, thanks for the reply! Sorry I didn’t link the page in question. The two that I have had issues with are linked below.

    “…and you reptiles of the Earth dare not oppose me.” – The Revolution Ends

    The link above should have a map of Europe in 1812. My students were not able to see the image.

    Lesson 12: Approaches for Developing the Economy

    The link above should have a green text box that asks students to consider factors impacting development. They were not able to see this.

    In both cases I made recent changes to the page and immediately they were not visible to students. As of today the map in the first link is still not visible.

  • Hello there,

    Many thanks for that additional information.

    When looking at those links I am able to see what’s being described there.

    I’ve cleared the site cache on both sites, I would also recommend clearing any browser caches and continuous refreshes to make that appear.

    Solve Common Browser Issues

    I hope this helps.

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