Design Tools Not Loading

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  ozarkage · Member · Apr 4, 2013 at 6:07 pm

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  Hi. I’m trying to customize my blogs appearance, but when I hit customize the design tools never load. I wanted to let the support staff know about the issue and hopefully get some help.

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · Apr 5, 2013 at 12:25 am

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  Are you referring to purchasing an annually renewable custom design upgrade so you can take on CSS editing?
  http://en.support.wordpress.com/custom-design/
  http://en.support.wordpress.com/custom-design/editing-css/

  If that’s not what you mean then you don’t need to use the customizer. http://en.blog.wordpress.com/2013/04/02/customization-made-simple/ I never use it. You can access:
  Appearance > Background
  Appearance: Header
  Appearance: Theme Options

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are, please do these four things:

  1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If you are not successful let us know exactly which browser (and version of it) you’re using and post any error reports you get.

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  justpi · Member · Apr 5, 2013 at 1:17 am

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  See here:

  The customizer and other settings/options

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  ozarkage · Member · Apr 5, 2013 at 2:31 pm

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  Thank you both. Very helpful.