Design tools not loading

• 

  timothyozovehe1 · Member · Aug 1, 2014 at 7:53 am

  • Copy link
  • Add topic to favorites

  Hello guys, custom design free preview not loading what could be the problem.

  Also, the customize button on my dashboard is not loading design tools and only shows “design tools loading” for more than one hour now.

  The blog I need help with is: (visible only to logged in users)

• 

  pmciano · Member · Aug 5, 2014 at 6:19 pm

  • Copy link

  @ozovehe101

  The Customizer loads up OK for me:

  

  Can you please try clearing out your cache and cookies?

  Solve Common Browser Issues

  If you are still having a problem, let me know, and we can take the next troubleshooting step, once I get more feedback.