Designcreatic issue

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  loisk66 · Member · Apr 6, 2023 at 6:53 pm

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  Initially I contacted WordPress to design my website. You assignedned me to Designcreatic. After giving them $1495 as an initial payment on March 28th they kept in good contact while waiting for my $425 payment for hosting which was paid through CheapHost and confirmation of that payment was received last Monday April 6th. My domain furiendlypets was transfered to GoDaddy on March 27th. My contactable Designcreatic is Mike and the Affiliate Network is DBA Mk. Today I texted and phoned Mike with messages with no response. My last response was from Frank there last Monday who said he was loading the site to the servers. Can you get in touch with Mike? His phone number is [redacted by staff] and find out the status of my website build with them?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 6, 2023 at 8:00 pm

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  I’m sorry to hear about the trouble you’ve been experiencing with your website build. However, I would like to clarify that WordPress.com is a different hosting provider than the one you have been working with. We have no records of any purchases or transactions related to your website on our end. Therefore, we are not able to help you with your current issue or get in touch with anyone involved in your current website project.

  It seems like you have been working with Designcreatic and CheapHost, so I would suggest reaching out to them directly to inquire about the status of your website build. You can try contacting them through the phone number or email address that they have provided to you in the past. I hope this helps, and I wish you the best of luck in resolving your issue.

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  helper-heroponriki · Member · Apr 6, 2023 at 8:07 pm

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  Me again! :)

  I did a quick Google search and found their website which seems to have a general office number and other contact options that might help as well:

  https://designcreatic.com/

  I hope that helps!

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  loisk66 · Member · May 15, 2023 at 8:44 pm

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  Thank you for your reply which I just saw now. From your response I now understand that WordPress is not affilitated with DesignCreatic.The company responded to mea few days ago. Thank you for your clarification.