Designer Changed login info
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Hello,
My designer changed my login info for my website http://www.oldfashionmoving.com – I have no way to access or change any of the designs of my site. Can you please assist?
Jonathan Rodrigues
(email visible only to moderators and staff)
http://www.oldfashionmoving.comWP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there:
We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.
If you’ve been paying for the hosting on this site, you should reach out to your host A2Hosting for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you regain access to your site.
If your designer was the one paying for the hosting, then you would need to consult with an attorney for help.
I hope this points you in the right direction.
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