Did I buy the wrong theme ?

  • Unknown's avatar
    tonylamothe · Member ·

    Hello,
    I wanted to buy the theme “port” and i didn’t get it. I got some other theme which I don’t like. Is it possible to have my 75$ refund on my credit card.
    Thank you for answering quickly.
    Kind regards,
    Tony
    email : (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    To be clear on this you cannot purchase any theme or upgrade here for any blog that’s not hosted by WordPress.COM.

    All upgrades are for a single blog and for one year only, except for the purchase of a premium theme for a single WordPress.COM hosted blog which is a one time purchase for the lifetime of that blog. A bundle applies to one blog only and is in effect for one year when it is due for renewal. http://store.wordpress.com/

    See here:
    Dashboard > Store > My Upgrades
    http://en.support.wordpress.com/my-upgrades/

    Dashboard > Store > Billing History
    http://en.support.wordpress.com/Billing-History/

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

    Provided you are logged in under the same username account that purchased the upgrade, you can cancel and request a refund from your dashboard > Store > My Upgrades.

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