Did my Cancelation go thru

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  elisepromos · Member · Feb 4, 2026 at 10:47 pm

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  Hi, I canceled my subscription and my domain on day 4. Neither are showing on my active upgrades tab. I see the refund for the subscription in my Billing History, but there is no record of a refund for the domain. I also removed my card as my payment method. AI said there may be a lag in the system, but I have refreshed 3 times. Will I get the $13 refund for the domain?

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Feb 5, 2026 at 8:44 am

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  You can manage your purchases yourself at https://wordpress.com/me/purchases.

  All info on  the time periods during which a purchase is eligible for a refund – https://wordpress.com/support/refunds/#refund-periods

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  kavillarosa121896 · Staff · Feb 8, 2026 at 12:07 pm

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  Hi @elisepromos,

  Thank you for reaching out!

  Upon checking your account, I can confirm that you cancellation for the following subscriptions went through:

  • Domain Registration
  • Premium (Yearly) Plan

  Just like what @staartmees suggested, you can also confirm this at https://wordpress.com/me/purchases.

  I hope that helps.

  Let me know if you have any questions.