Did my Cancelation go thru
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Hi, I canceled my subscription and my domain on day 4. Neither are showing on my active upgrades tab. I see the refund for the subscription in my Billing History, but there is no record of a refund for the domain. I also removed my card as my payment method. AI said there may be a lag in the system, but I have refreshed 3 times. Will I get the $13 refund for the domain?
The blog I need help with is: (visible only to logged in users)
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You can manage your purchases yourself at https://wordpress.com/me/purchases.
All info on the time periods during which a purchase is eligible for a refund – https://wordpress.com/support/refunds/#refund-periods
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Hi @elisepromos,
Thank you for reaching out!
Upon checking your account, I can confirm that you cancellation for the following subscriptions went through:
- Domain Registration
- Premium (Yearly) Plan
Just like what @staartmees suggested, you can also confirm this at https://wordpress.com/me/purchases.
I hope that helps.
Let me know if you have any questions.
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