Did not authorize payment

  • Unknown's avatar
    bernieblog91 · Member ·

    Hello,
    I am having issues closing the account, multiple times before. And this morning I was charged for the we site I don’t even use. I an unable to cancel anywhere. Please assist. Thank you

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey there @bernieblog91 , I don’t see any payments on this account or its associated site. If the charge is coming from us, though, the fastest and most secure way to address it is to look it up here using this secure form:
    https://wpchrg.com

    Once you’ve located the charge, you’ll have the option to contact support about that charge.

  • The topic ‘Did not authorize payment’ is closed to new replies.