Did not receive domain verify email
-
My email address was wrong when I registered my domain with word press and bought the email address to match. How do I change my email address so I can verify the domain and plan I paid for? I can’t change my domain by going to my site because I can’t even access my account.
Heather
The blog I need help with is: (visible only to logged in users)
-
Hi Heather –
Please let me know the username for the account with the wrong email address attached to it. Please let me know what is wrong, is there a typo? Or you mistakenly used an old address? Any other details will be helpful.
Because you have made a purchase the account can be recovered with the proof of purchase. See here: https://en.support.wordpress.com/close-account/
-
Hi Lizkarkoski
Thanks for the reply. I signed up for a plan using an incorrect email address. (email visible only to moderators and staff) when it should have been (email visible only to moderators and staff)
This also was the mistake I made when signing up for my domain name heathermurchie.com through WordPress. Now I can’t see my plan or domain aside from when I do a search on the net. I see my website waiting for me to do something with it.
I registered my domain under my first name..Catherine instead of Heather..which is my middle name.Thanks for your help.
Kind regards
Heather -
Hi Heather,
If you still have access to that account, you can log in and change the email address by following these instructions:
Also, here’s how to update your domain’s contact information:
http://en.support.wordpress.com/update-contact-information/
If you cannot access that account, please follow our Account Recovery guide:
-
-
@mycrystalmc, since this is a different issue from the one in the original post, could you start a new topic here?
https://en.forums.wordpress.com/?new=1You can add a “modlook” tag if you’d like to get staff attention.
That way the people who have been working on this topic won’t get unwanted notifications as we troubleshoot your issue. Thanks!
- The topic ‘Did not receive domain verify email’ is closed to new replies.