Did not receive domain verify email

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  heather1e4ce38d1e · Member · May 8, 2019 at 1:18 pm

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  My email address was wrong when I registered my domain with word press and bought the email address to match. How do I change my email address so I can verify the domain and plan I paid for? I can’t change my domain by going to my site because I can’t even access my account.

  Heather

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 8, 2019 at 6:29 pm

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  Hi Heather –

  Please let me know the username for the account with the wrong email address attached to it. Please let me know what is wrong, is there a typo? Or you mistakenly used an old address? Any other details will be helpful.

  Because you have made a purchase the account can be recovered with the proof of purchase. See here: https://en.support.wordpress.com/close-account/

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  heather1e4ce38d1e · Member · May 20, 2019 at 11:45 pm

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  Hi Lizkarkoski

  Thanks for the reply. I signed up for a plan using an incorrect email address. (email visible only to moderators and staff) when it should have been (email visible only to moderators and staff)
  This also was the mistake I made when signing up for my domain name heathermurchie.com through WordPress. Now I can’t see my plan or domain aside from when I do a search on the net. I see my website waiting for me to do something with it.
  I registered my domain under my first name..Catherine instead of Heather..which is my middle name.

  Thanks for your help.

  Kind regards
  Heather

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  fstat · Staff · May 21, 2019 at 6:42 am

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  Hi Heather,

  If you still have access to that account, you can log in and change the email address by following these instructions:

  Change Your Email Address

  Also, here’s how to update your domain’s contact information:

  http://en.support.wordpress.com/update-contact-information/

  If you cannot access that account, please follow our Account Recovery guide:

  Recover Your Account

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  mycrystalmc · Member · Jun 27, 2019 at 2:29 am

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  I did not receive email to verify domain despite clicking send email again

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  supernovia · Staff · Jun 27, 2019 at 2:55 am

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  @mycrystalmc, since this is a different issue from the one in the original post, could you start a new topic here?
  https://en.forums.wordpress.com/?new=1

  You can add a “modlook” tag if you’d like to get staff attention.

  That way the people who have been working on this topic won’t get unwanted notifications as we troubleshoot your issue. Thanks!