Did not receive refund

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  malitwin · Member · Aug 16, 2018 at 3:43 pm

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  Hello,
  I am still waiting on my refund for the WordPress premium account that I cancelled yesterday. In addition, it’s not refunding me the full amount. I was charged $216. Please refund me the full charge for the premium, as I did not use it for more than a day.

  Thank you,

  Maggie L

  The blog I need help with is: (visible only to logged in users)

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  ninadpatil01 · Member · Aug 16, 2018 at 3:47 pm

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  Hi there,

  I have added “modlook” tag to this thread so that someone can staff member will look into this case. Thank you for your patience.

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  staff-zinnia · Staff · Aug 16, 2018 at 5:27 pm

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  Hi Maggie –

  Thanks for getting in touch. The refund has been processed. Typically it takes about 10 days to reach you.

  Do you have any plans to use the domain maggielitwin.com again in the future? If so, let me know, as soon as possible so we can reverse the cancellation.

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  malitwin · Member · Aug 16, 2018 at 6:39 pm

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  Hi,

  I am using the domain maggielitwin.com, but I have connected it through the WordPress.org site coding. I was only moving the domain as I though I was unable to connect it through my separate hosting site – So I will not be needing to move the domain.

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  brookedot · Member · Aug 17, 2018 at 12:21 am

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  Hi Maggie,

  Thanks for the update, I see that the domain maggielitwin.com is not registered with WordPress.com and the refund has been processed. Let us know if you need anything else.