did not verify charge

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  gracemis304site · Member · Jan 3, 2021 at 10:16 pm

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  Hello,
  I did not want to renew my website in 2021 and did not verify the charge on my card for renew. Please cancel it and refund me.

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  staff-totoro · Staff · Jan 4, 2021 at 2:40 am

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  Hi there,

  I do not see any upgrades under your @gracemis304site WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.