Did someone change my nameservers?
-
Today suddenly my site is down. I can still log in to wordpress.com. There is a warning that the DNS needs to be fixed, but when I go to change it, there is no option for changing nameservers.
The nameservers on record are now pointing to name-services.com instead of wordpress.com, which they had been before. Could someone have hacked our site?
The blog I need help with is: (visible only to logged in users)
-
Hi there,
Your site cwc-berkeley.org is loading fine. I’ve gone ahead and perform some checking for you, your nameservers no longer point to name-services.com since 2 years ago and are indeed pointing to WordPress.com currently.
https://securitytrails.com/domain/cwc-berkeley.org/history/nsName Servers
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COMPlease let us know where are you seeing the warning on the DNS issue. If you’re still unable to access your site, please try clearing your browser’s cache.
Since you’re subscribed to a paid plan on WordPress.com, you’re eligible to contact staff directly via live chat here: https://wordpress.com/help/contact.
I’m also adding a modlook tag to request staff assistance to check on your account activity.
-
Hi there,
No one has hacked your site. But the domain, cwc-berkeley.org, is also just mapped to WordPress.com, not registered with us. If the name servers were changed, it was done at your domain provider, Enom.com, so please contact them to follow up on what happened here.
- The topic ‘Did someone change my nameservers?’ is closed to new replies.
WordPress.com Forums 