Didnt get full refund

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  ciarancallaghan94 · Member · Oct 31, 2017 at 7:49 pm

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  Hi, my username is @ciarancallaghan94.

  Hi, I just went from a free plan to a personal plan then to a premium plan in the space of an hour. So I was charged 48 euro then 51 euro to move to premium. I wasnt satisfied with the upgraded plan so I refunded my purchase. I only received the last payment of 51 euro. I am now on a free plan (which I want) but never got refunded my first payment. Can you help?

  The blog I need help with is: (visible only to logged in users)

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  simranvijwani · Staff · Oct 31, 2017 at 8:00 pm

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  Hi there!

  I have tagged this thread with modlook for the attention of the support staff. Please wait while someone from the support team gets back to you on this.

  Thanks!

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  ciarancallaghan94 · Member · Oct 31, 2017 at 8:02 pm

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  Thank you very much. I am new here :)

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  timethief · Member · Oct 31, 2017 at 8:24 pm

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  Do you want to use the domain URL on another site?

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  ciarancallaghan94 · Member · Oct 31, 2017 at 8:27 pm

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  no I dont, I don’t want anything from what I was experimenting with.

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  timethief · Member · Oct 31, 2017 at 8:28 pm

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  Thanks for your response. Please subscribe to this thread so you are notified when Staff respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  ciarancallaghan94 · Member · Oct 31, 2017 at 8:30 pm

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  Ok, will do, Thanks for your help.

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  timethief · Member · Oct 31, 2017 at 8:32 pm

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  You’re welcome. :)

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  supernovia · Staff · Oct 31, 2017 at 10:01 pm

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  Hi @ciarancallaghan94, I’ve refunded the rest for you. Cheers :)