Didn’t get the refund

  • Unknown's avatar
    londradascoprire19 · Member ·

    Hello. April 25th I got an email saying I would have had a refund in 7-10 business days. I still didn’t get it. The refund was for the premium subscription and for the domain that I thought it was cancelled. (Londradascoprire19.co.uk)

  • supernovia · Staff ·

    Hi, actually since you cancelled immediately after purchasing, the refund may not appear at all — the entire charge was simply voided.

    Please contact the bank directly to confirm how they would display a voided charge, then if you need more help, contact us here.

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