Didn't get what I wanted
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I paid $25 for a .com address on my blog, and it looks like I just got a regular blog with a .wordpress.com address. What happened? How do I get the domain name I paid for? Anyone know? I can’t see how to get any real customer support. I kind of wish I hadn’t wasted my money on a site that isn’t what I want.
I’m new to WordPress… so can anyone help.
The blog I need help with is: (visible only to logged in users)
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Did you follow all the steps? See here > http://en.support.wordpress.com/domain-mapping/register-domain/#instructions-for-registering-a-new-domain-for-your-blog
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I asked for diseasesconditionsandhealthyliving.com. I filled out the page for the blog and I asked for a .com address and I just got a regular blog. I don’t know anything else to tell you… all I know is that it cost $25.
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@ Timethief.. I didn’t go to any store… when i signed up for the blog it charged me… I don’t even remember what happened. I’m certainly not going to the store now and spend $25 more! I’m just so upset here.
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Sorry for the trouble you’re experiencing, oreocookie3!
Your best bet would be to contact support here: http://en.support.wordpress.com/contact/. They will be able to sort this out for you.
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You got exactly what you paid for, you just didn’t set your purchased domain as Primary via Store -> Domains in the blog’s Dashboard.
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@ Macmanx.. I don’t know what you are talking about… if I go to the store they will charge me again, won’t they? I put my address I wanted in the thingy when I applied for the blog as a .com… NOT .wordpress.com. I’m scared to death they will charge me again.
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Again @ Macmanx… I went to the store and it wants more money.. how do i get the .com that I want? It is what I entered when I signed up for this blog. :(
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No, we won’t charge you again, as you have already purchased the domain.
Just go to the Store -> Domains in your blog’s Dashboard at http://diseasesconditionsandhealthyliving.wordpress.com/ and select diseases-conditions-and-healthy-living.com as your primary domain.
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To clarify, there is a “Domains” sub-section below the main Store section in your Dashboard’s sidebar on the left.
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We won’t charge you again. Are you sure that you’re in the right place?
Click the Store section of your blog’s Dashboard at http://diseasesconditionsandhealthyliving.wordpress.com/ then click the Domains sub-section below it.
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I’m where you told me to go… it says the domain I chose is expiring.. when I click to renew it wants to charge me again. I don’t understand this.. wish I had just stayed with Blogger… I’m in tears because I don’t understand this. I just want my account canceled it was a mistake to even try this blog because I don’t understand wordpress. I wasted my money.
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Here is where they will charge me again… I can’t click to renew.
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Don’t click to renew it, just click to make it primary.
It’s “expiring” because you didn’t enable auto-renew. If you look closely at the date, you’ll see that it’s expiring October 5, 2012.
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I just did that and it is asking for my payment information again. I need to cancel this.. just never mind trying to make me understand.. it’s trying to charge me again.. I want out of this and my money back.. how do I get my money back that was already paid from paypal?
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