Didn’t receive internal ticket email – need confirmation

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  prunusserrulata0507 · Member · Oct 17, 2025 at 12:51 am

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  Hi, I didn’t receive any email about the internal ticket you mentioned.
  Could you please confirm where I can view or reply to that ticket?

  The site I need help with is: prunusserrulata0507.wpcomstaging.com

  Thank you very much!

  The blog I need help with is: (visible only to logged in users)

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  janrickcarl · Member · Oct 17, 2025 at 7:55 am

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  Hi @prunusserrulata0507

  I sent a follow-up email to your (email visible only to moderators and staff) email address. Please check your spam or junk folders, just in case it was filtered by your email provider.

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  janrickcarl · Member · Oct 17, 2025 at 7:56 am

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  Alternatively, you may reach out to us again to this email address: help@wordpress.com