Didn’t receive refund

  • Unknown's avatar
    dsl4health · Member ·

    hello Sir, I didn’t receive my refund yet. That was mistakenly cancelled too. Please check the status either refund the amount or please continue the same plan which I have opted.

  • marutim · Staff ·

    Hi there,

    You have also contacted us on the email support. I can see that you have been responded there. Let us continue the discussion there.

    I will be closing this thread now.

    Thank you :)

  • fstat · Staff ·

    Hi there,

    Refunds take 10 business days to appear in your statements. It might take longer if you’re with a non-US bank. In any case, the refund has been issued and if you want the Personal plan, you need to purchase it again.

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