didnt received any refund after 10 days
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Its been 10 days but i still didnt receive the refund
The blog I need help with is: (visible only to logged in users)
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Hi, @piamiranda11. SInce you purchased and canceled your plan on the same day, your refund was likely processed as a reversal.
This usually means the cancellation was confirmed before the renewal, so this charge will simply disappear from your bank statement without a refund being issued. We also have some info on refunds here:
You can process a refund directly through your account. This guide explains the WordPress.com refund policy and shows you how to cancel a purchase or renewal and receive a refund. In this guideHow to get a refundIf you cannot log in to your accountWhen do I get my refund?Where do I get my refund?How much will my refund be?Refund periodsPlansAdd-onsDomainsEmailPartner themesPremHope this clarifies a bit!
