Didnt received my refund

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  tameem1702 · Member · Nov 28, 2018 at 5:58 pm

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  I have not received my refund yet. Please do the needful

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  charleybea · Member · Nov 29, 2018 at 12:08 am

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  Hello @ tameem1702,

  I’m not sure when you requested the refund but it usually takes 5-10 business days after your refund has been processed. Even longer by credit card or for International refunds.

  You can read more here: https://en.support.wordpress.com/refunds/#how-will-you-refund-my-payment

  I hope that helps :)

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  kokkieh · Staff · Nov 29, 2018 at 8:09 am

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  Hi there,

  We issued your refund on 13 November. You can find a receipt for the transaction in your billing history, here:

  https://wordpress.com/me/purchases/billing/

  If you haven’t received it yet, please follow up directly with your bank, as this is likely a delay with processing it on their end. You can provide the transaction ID appearing in the receipt to them as a reference.