didn’t update my subscription on time

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  dnsadvakassova · Member · Oct 31, 2022 at 9:58 am

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  Please help! I didn’t update my subscription on time and I ve lost my site and all of the settings.

  Can I pay back and can it be restored?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Oct 31, 2022 at 10:22 am

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  What is the URL of your site?

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  helper-heroponriki · Member · Oct 31, 2022 at 3:13 pm

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  @dnsadvakassova – I’m showing you were able to process your monthly Business subscription payment earlier today.

  If you still need help – since you have a Business plan, you have access to priority email and live chat support. You can access this priority support from your account page, where you can get help more quickly than by posting in the free public support forums.

  https://wordpress.com/help/contact

  Since Support will need access to your site’s backend (which we don’t have on the public forums), contacting them at the above link will be the quickest way to get your site restored.

  I hope that helps!