Difficult to leave comments

  • Unknown's avatar
    megbignell · Member ·

    comments
    Hi I have had reports from my readers that it is difficult to leave a comment and also that the follow button doesn’t work. Are there ways that I can make these steps easier/more effective? Thanks, Meg

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Can you expand a bit further on what is difficult about leaving comments? Are people seeing an error message?

  • Unknown's avatar
    megbignell · Member ·

    No error message, just that they have to have wordpress membership/registration and no many can be bothered to do this. I’ve had lots of people say. Is there a way around the membership requirement? Thank you.

  • staff-ozmodiar · Staff ·

    just that they have to have wordpress membership/registration

    I am not seeing that you have the “Users must be registered and logged in to comment” setting enabled on http://megoracle.wordpress.com/. So your users should not have to register or be logged in. You do have the “Comment author must fill out name and e-mail” setting enabled, so they would have to do that.

    Could your readers be be confused into thinking that the “Comment author must fill out name and e-mail” requirement meant that they needed to register?

  • Unknown's avatar
    megbignell · Member ·

    They definitely said they were required to register – three different readers said the same thing. But I’d like to remove the name and email setting anyway – how do I do that?

  • staff-ozmodiar · Staff ·

    That is very strange.

    I was able to leave a test comment on http://megoracle.com/2014/05/31/random-rhubarb/ while I was logged out of my WordPress.com account.

    Could you do me a favor and log out of your WordPress.com account and see what happens if you try to leave a comment on your own blog?

    But I’d like to remove the name and email setting anyway – how do I do that?

    After you’ve done that test comment I mention above, you can change the comment setting by logging into your WordPress.com site’s dashboard and going to Settings–> Discussion. Then unchecking the box next to “Comment author must fill out name and e-mail”. Don’t forget to scroll down and click “save” at the bottom.

  • Unknown's avatar
    megbignell · Member ·

    I think what is happening – this happened when I logged out – is that if a reader is registered with wordpress but are leaving a comment on another wordpress account, they are asked to log in. But I have removed the email option thank you for those directions.

    I also noticed that there is no actual “leave a comment” button at the bottom of the posts, only a “comments” link that says “leave a comment”if you hover over it. It’s a minor distinction but still, is there a speciaif “Leave a comment”widget or something? Sorry, clearly I’m a bit hopeless! M

  • staff-ozmodiar · Staff ·

    I also noticed that there is no actual “leave a comment” button at the bottom of the posts, only a “comments” link that says “leave a comment”if you hover over it.

    Different themes style that area of the post page differently. It is possible, using the custom design upgrade, to modify your CSS and change how it is displayed for a given theme. But only you can decide if doing so is worth the trouble for your blog.

  • Unknown's avatar
    megbignell · Member ·

    Ok great, thanks for all your help. Meg

  • staff-ozmodiar · Staff ·

    Glad to do so.

    Happy blogging.

  • The topic ‘Difficult to leave comments’ is closed to new replies.