Difficulty accessing my website and logging in

  • Unknown's avatar
    eatrightpress · Member ·

    Please I need help on how to resolve this issue:

    ‘An error of type E_COMPILE_ERROR was caused in line 3 of the file /home7/eatrigj8/public_html/wp-content/plugins/wordpress-seo/src/builders/indexable-author-builder.php. Error message: Namespace declaration statement has to be the very first statement or after any declare call in the script’

    My website cannot be accessed and I cannot login into the admin dashboard.

    Please help.

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums

    These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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