Difficulty Renewing

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  dandudeus · Member · Jul 4, 2017 at 7:11 pm

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  Hi:

  When I try to renew the sure sainthelenaprep.org, it says the subscription was originally purchased by another user. We don’t have a record of that, though. I think we went through this last year, and I thought it was addressed, though obviously not. May o please ask for help Renewing to my credit card?

  Thanks, muchly. Happy 4th of July!

  Dan Jensen

  The blog I need help with is: (visible only to logged in users)

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  adinaantonucci · Member · Jul 4, 2017 at 7:21 pm

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  Hi dandudeus,

  Happy 4th of July to you too! I’ve tagged the staff to help you with the renewal of your domain.

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  gemmacevans · Member · Jul 5, 2017 at 8:56 am

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  Hi Dan,

  When I try to renew the sure sainthelenaprep.org, it says the subscription was originally purchased by another user.

  The upgrades for sainthelenaprep.org are owned by another user of the site — please ask fitz123prep to login and renew from their Manage Purchases page.

  fitz123prep can reply here if they have any problems with the renewal.

  Thanks!