Difficulty Unsubscribing

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  aggielap · Member · Aug 31, 2018 at 3:40 pm

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  Hi,
  I’m having trouble unsubscribing from a blog. I’ve actually unsubscribed a while ago by unticking the ‘Follow’ option at the bottom right-hand side. However, I’m still receiving mail from the blog. I’ve checked many times the ‘Manage Subscription’ option but the blog is not even listed on my list. I’ve now spammed it on my Google email but it keeps on appearing on my mailbox. I’d like some help to permanently BE UNSUBSCRIBED from the blog.
  Thanks.

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  catkiinson · Staff · Aug 31, 2018 at 5:39 pm

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  Hi,

  Can you please confirm the url of your site so we know how to best assist you?

  Thank you.

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  aggielap · Member · Aug 31, 2018 at 6:49 pm

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  The site I’d like to unsubscribe from is: https://larrogante.fr

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  catkiinson · Staff · Aug 31, 2018 at 7:20 pm

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  Thanks for that. Can you please confirm the url of your own website also?

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  aggielap · Member · Aug 31, 2018 at 7:42 pm

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  I don’t have a website. I have a WordPress account and using that account I can follow blogs/website using the WordPress platform.

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  fstat · Staff · Sep 1, 2018 at 7:40 am

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  Hi there,

  I have checked that site and I can verify that you’re not subscribed to it anymore. Can you please let me know the title of the email you’re receiving from them to see if it’s coming from our system or from another subscription service?

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  aggielap · Member · Sep 1, 2018 at 8:54 am

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  Every new post the girl creates is still sent. Her last post is: https://larrogante.fr/2018/08/31/sport-le-barreshape-entre-la-danse-classique-et-le-fitness/

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  fstat · Staff · Sep 1, 2018 at 9:07 am

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  What’s the exact title of the email message you are receiving? You can send me a screenshot with a tool like https://snag.gy/

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  aggielap · Member · Sep 1, 2018 at 9:33 am

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  fstat · Staff · Sep 1, 2018 at 3:27 pm

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  Thank you for the screenshot, it’s very helpful!

  Looks like that you have subscribed to all the comments of that site, so when someone posts a comment you’re getting an email.

  Please visit the following address and unsubscribe from that site completely:

  Status

  If you still continue to receive those emails, just let me know and I’ll further troubleshoot this with you.

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  aggielap · Member · Sep 1, 2018 at 3:42 pm

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  Thanks but I had already tried that unsubscribe site and also know that I have NOT subscribed to the comments. I thought so at first when I saw the “from” in my email but it is not the case. This blog is not listed at all on any of the subscription option in my settings.

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  fstat · Staff · Sep 1, 2018 at 3:52 pm

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  Is there a chance that you subscribed using a different email address? Can you please let me know the email address you receive those emails so I can have a look?

  Please note that the email address will only be visible to me and other staff members.

  Thank you!

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  aggielap · Member · Sep 1, 2018 at 8:22 pm

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  oh yeah, you are so right. I’ve just checked and it looks like I have another Worpress account using my G+ account, which is my email address with a “.” between my first name and my last name, whereas my regular WordPress account is the same email without the dot in between (my first name and last name), and It looks like “L’arrogante” blog was the only one I subscribed with the other Google account. Therefore, I have not permanently closed the other WordPress account so there is no more confusion.
  Many thanks for your troubleshooting guidance through this! :)