Direct correct domain to website

  • Unknown's avatar
    solutionsguardianship · Member ·

    I created a website with a misspelled domain name (solutionprofessionalguardianship.com) . I would like the correctly spelled domain name (solutionsprofessionalguardianship.com) to be directed to my website or if I have to create another site, that is fine too.

    Both domain names were purchased through Word Press.
    Incorrect domain name- solutionprofessionalguardianship.com
    Correct domain name- solutionsprofessionalguardianship.com

    Site: solutionsprofessionalguardianship.com.
    WP.com: Yes
    Correct account: Unknown

  • supernovia · Staff ·

    Hi! It looks like you already cancelled the incorrect domain and refunded everything, then bought the correct domain under a different account. It also points to a different site.

    Cancelling the misspelled domain is a good move. We just have a few things to work out:

    – Which site do you want to keep? This one? https://solutionprofessionalguardianship.business.blog/ Or the one currently associated with https://solutionsprofessionalguardianship.com/ ?

    – Which account do you want to use to manage the domain real domain?

    Let us know and we’ll go from there. Thanks!

  • Unknown's avatar
    solutionsguardianship · Member ·

    I would like to keep the one associated with solutionsprofessionalguardianship.com.

    Additionally, can the word press blog name be changed to the same? The original one is also misspelled.

    Thank you for a prompt response.

    Melody

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I would like to keep the one associated with solutionsprofessionalguardianship.com

    Thanks for confirming! The domain solutionsprofessionalguardianship.com is already active, it’s just on a different WordPress.com account than the one you’re logged into right now. So you will need to log out of the solutionsguardianship account and log back into the correct account.

    I’ve sent you a direct email to the email address you used on the other account. Please look for the email in all of your known email inboxes and follow the instructions there.

    Additionally, can the word press blog name be changed to the same? The original one is also misspelled.

    I’m not sure which other name you’re referring to. The WordPress.com site address is solutionsprofessionalguardianship.wordpress.com (on the site that has the domain solutionsprofessionalguardianship.com). Did you want to change this site address to something else?

    Note that you still need to log in to the correct account to make any kind of changes there. Once you’ve logged in to the correct account, feel free to reply to the email or go to https://wordpress.com/help/contact to start a live chat with us (your Premium plan on the site gives you access to live chat and email support).

    Regards

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