Direct Mail

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  suzy3033 · Member · Jul 4, 2015 at 10:48 pm

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  In your comparison chart for upgrading ‘direct email’ is listed. What is it, how does it work?
  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  staff-happychia · Staff · Jul 4, 2015 at 11:45 pm

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  Direct email means WordPress.com Premium users are entitled to support by emailing to help@wordpress.com or (email visible only to moderators and staff) emails addresses.

  In reality, WordPress.com people are so nice that they help even users on free plan.