disable auto renew

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  hvosters · Member · Jan 5, 2017 at 5:08 pm

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  How can I disable the auto renew function.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 5, 2017 at 5:22 pm

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  All support docs are at https://en.support.wordpress.com/
  Search for autorenew https://en.support.wordpress.com/manage-purchases/
  https://en.support.wordpress.com/manage-purchases/#auto-renew

  Auto Renew can be disabled by choosing the option to cancel your upgrade. If you cancel an upgrade outside of its refund window then it will remain active until its expiration date.

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  timethief · Member · Jan 5, 2017 at 5:23 pm

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  Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you do not succeed type modlook into the sidebar tags on this forum thread. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.