Disable the purchase

  • Unknown's avatar
    kelechi1978 · Member ·

    I want to know the reason why I can not make purchases of plans on my site.

    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    amiteshg93 · Member ·

    Hey,

    You can use the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”
    The relevant team will contact you.

    :)

  • staff-95percentghost · Staff ·

    Hello, our Billing Support team handles inquiries about this.

    As mentioned, you can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    You can also send an email directly to billingsupport (at) wordpress (dot) com if you prefer that.

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