disabled purchases

• 

  orangemedia297 · Member · Nov 15, 2020 at 11:48 pm

  • Copy link
  • Add topic to favorites

  I have a problem with my payment, when i make the purchase the website tells me this: Purchases are currently disabled. Please contact us to re-enable purchases. I want to re-enable my purchases.

• 

  staff-totoro · Staff · Nov 16, 2020 at 12:27 am

  • Copy link

  Hi there,

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.” You can also send an email directly to billingsupport@wordpress.com, if you prefer that.