Disabled Purchases

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  cma19942016 · Member · May 31, 2024 at 11:05 am

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  Hello, I hope you are doing well today. I am currently trying to purchase the Entrepreneur plan but it is not allowing me to process the payment on my credit card. Can you help me please?

  – Christopher Artificavitch

  P.S: sorry if this is the second message you received from me, I am not sure if the first one went through.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · May 31, 2024 at 2:38 pm

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  Hello!

  We wanted to let you know that our Billing Support team has received your ticket and is currently reviewing your account. They will reach out to you directly through the ticket to address your concerns.

  Please keep in mind that we are unable to provide assistance for this matter through the public support forums. Kindly await their response via the ticketing system.

  Thank you for your understanding and patience!