disabled site

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  kwills0430 · Member · Aug 5, 2022 at 8:37 pm

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  i’ve received email notifications my site is experiencing a critical error. my mailchimp plugin has apparently caused some issues. even with recovery mode, i cannot access my site or settings to troubleshoot. please help!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Aug 5, 2022 at 9:34 pm

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  Hi,

  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  kwills0430 · Member · Aug 6, 2022 at 10:43 pm

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  http://Www.rinsedsoap.com

  Thank you!

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  aleone89 · Staff · Aug 7, 2022 at 8:22 am

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  Hello there,

  Many thanks for that additional information.

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  You may wish to contact Hostgator support for assistance with any downtime: https://www.hostgator.com/contact