Disabling a redirect is not working

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  aywhealer · Member · Mar 28, 2015 at 3:23 pm

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  Hi.
  I followed the instructions to disable a redirect from one of thishobbitslife.wordpress.com to thehealinghobbit.wordpress.com, but it’s not working. The directions show a button under “manage” that says disable redirect, but on our dashboards, there *is* no “manage” section, nor a disable redirect option.

  Help!
  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 28, 2015 at 4:12 pm

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  I can help you with that.

  Are you looking to disable the redirect permanently? Meaning, cancel it? Or do you want to disable it temporarily with the intention of setting it back up again the future?

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  aywhealer · Member · Mar 28, 2015 at 6:00 pm

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  Originally I thought the later, but now I would like to delete it completely.

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  staff-ozmodiar · Staff · Mar 28, 2015 at 8:06 pm

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  I have canceled the upgrade and processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  aywhealer · Member · Mar 28, 2015 at 8:55 pm

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  Oh, wow! Thank you so much!!

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  aywhealer · Member · Mar 28, 2015 at 8:58 pm

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  One quick question: does it take a while for the redirect to go away? It’s still shifting from THL to THH.

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  aywhealer · Member · Mar 28, 2015 at 11:12 pm

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  Is there something else I need to do? It’s still redirecting.

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  staff-ozmodiar · Staff · Mar 29, 2015 at 12:48 am

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  My apologies!

  It seems like a cache got stuck on our end. I have cleared it and going to https://thishobbitslife.wordpress.com/ should not forward now.

  Please let me know what you see.

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  aywhealer · Member · Mar 29, 2015 at 2:40 am

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  It works! Thank you so much! You're wonderful. :)

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  staff-ozmodiar · Staff · Mar 29, 2015 at 4:46 am

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  You are too sweet!

  Happy to help.