Disappeared wordpress

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  revveup · Member · Jan 5, 2018 at 3:11 am

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  Hi there, I used to have a wordpress site on lovesparkfilm.wordpress.com and it has entirely disappeared. The weird thing is that my domain lovesparkfilm.com still is pointing to it, but I currently have no access to it via wordpress to update it. Please help.

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Jan 5, 2018 at 3:45 am

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  https://lovesparkfilm.wordpress.com/ seems to be up and running.

  Are you sure you are logged in on the same WordPress.com account as the one you used to create https://lovesparkfilm.wordpress.com/?

  If you do not remember the password to that WordPress.com account, you can try resetting it here. Or, use the account recovery process if you password recovery form is not helping.

  Let us know how it goes. We are right if you have questions.

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  revveup · Member · Jan 5, 2018 at 3:50 am

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  I am able to update it via my godaddy hosting account, but it is not linked back to my wordpress account like it was before. So bizarre. I did do password update and recovery. I wonder how to link it both my godaddy wordpress hosting to my current wordpress which has my other blogs there too. Do you know how to link it?

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  avydun · Staff · Jan 5, 2018 at 4:03 am

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  To clarify, lovesparkfilm.com and lovesparkfilm.wordpress.com are two completely different sites.

  lovesparkfilm.com is a self-hosted WordPress (WordPress.org) site while lovesparkfilm.wordpress.com is a WordPress.com site.

  lovesparkfilm.com does not seem to be pointing to lovesparkfilm.wordpress.com like you said earlier.

  Have you tried logging in at http://lovesparkfilm.com/wp-admin with your WordPress.com account username/password (since your Jetpack is integrated) or using your WordPress.org site username/password?

  Let us know what happens.

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  revveup · Member · Jan 5, 2018 at 4:05 am

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  Hi yes! i was able to add myself through godaddy as a new user and they are linked now. Thanks again!

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  avydun · Staff · Jan 5, 2018 at 4:06 am

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  Glad things are working as expected now!

  Also, note that the current community forums we are on is meant for questions related to WordPress.com account/sites.

  For questions related to self-hosted WordPress (WordPress.org), you will have to ask on self-hosted WordPress (WordPress.org) community forums. Note that you might need an account to post on self-hosted WordPress forums. You can create one here.

  Thanks! Have a good rest of your day!