Disappearing primary site for my account
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Hi, for some reason, my self-hosted main domain has been removed from my WordPress account, so I can no longer get notifications and reply to comments through the WordPress app or Jetpack app as I have been doing for the last five years
However, both my self-hosted sub-domains remain on my WordPress account and retain full functionality through the apps
I tried talking to Jetpack about what caused my main domain to be removed from my account in the first place, which happened during the last couple of days. But they refuse to tell me what caused this to happen and refuse to tell me how to get my main domain re-added so I can continue to use the apps to manage my blog comments. Will someone here help me instead?
I think it may be linked to something that happened with the Jetpack plugin on my main domain, as I logged it yesterday and it made me go through some of the basic set-up steps again
I can also appear to be still able to log into my main domain using the WordPress login credentials
When I go to https://wordpress.com/jetpack/connect to try to re-add my site, it tells me it’s already added, but still doesn’t appear in my site list
When I tried to use the Jetpack app to reply to a comment on my main domains blog, the app just kept running into errors, and then my main domain just disappeared as a site option on the app and my WordPress account.
For the life of me, I can’t figure out how to get my main domain back on my WordPress account so I can access my main domain through the Jetpack or WordPress app
As my main domain disappeared from being listed as one of my sites and being my primary site, it was replaced by one of my subdomains
https://drive.google.com/drive/folders/1cTIYwAxUbOMZn3tWmcpVyLG7ad-pHsNR
The blog I need help with is: (visible only to logged in users)
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Hello,
Thank you for reaching out to the free support forums for websites hosted on WordPress.com. Although your site is not hosted with us, we’re here to provide guidance to help you find the assistance you need.
To troubleshoot your connection issues with Jetpack, you can refer to this support document on the Jetpack website: https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/.
Otherwise, I recommend continuing your conversation with Jetpack Support, as they are best equipped to address your connection issues.
I hope this information points you in the right direction. If you have any further questions or require additional assistance, please feel free to ask.
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