Disappearing Ratings

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  dickiebo · Member · Apr 20, 2012 at 1:23 pm

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  When I post a blog, it shows the ‘Ratings’ stars. However, after a day or two, they seem to disappear. Any ideas as to why, please?

  The blog I need help with is: (visible only to logged in users)

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  dickiebo · Member · Apr 21, 2012 at 7:07 am

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  Please do not ignore my plea! lol

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  dickiebo · Member · Apr 21, 2012 at 6:10 pm

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  This simply will not go away, or I shall forever wonder why this happens!
  Anybody who does answer this will receive Good Luck for at least five minutes. Honest!

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  timethief · Member · Apr 21, 2012 at 8:20 pm

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  I see thumbs up and thumbs down ratings icons at the end of your posts. Have you tried clearing your browser cache and cookies? http://support.google.com/accounts/bin/answer.py?hl=en&answer=32050

  Will you please post an active link starting with http:// to a post where these thumbs up and thumbs down rating isons are not appearing?

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  dickiebo · Member · Apr 21, 2012 at 8:29 pm

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  http://dickiehaha.wordpress.com/2012/04/19/what-a-round/
  It is the 5 Star Ratings!

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  timethief · Member · Apr 21, 2012 at 8:34 pm

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  I see the stars on that post. I’m using Firefox 11 so it sounds like you have a browser issue. These are the troubleshooting steps we take whenever any issues like this arise:
  clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  using the browser with all extensions or add-ons disabled
  updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
  confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
  resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
  trying another browser

  If those do not work we need to know
  (1) how you are connecting to the internet and to WordPress.com (mobile, satellite, DSL, dial-up) and to your blog.

  (2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

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  dickiebo · Member · Apr 21, 2012 at 8:53 pm

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  Hi! Thanks very much.
  Everything seems to be as it should according to your list.
  I connect via Cable and I use Google Chrome 18.

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  timethief · Member · Apr 21, 2012 at 9:10 pm

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  Google Chrome 18 has some known issues. I don’t know if they figure in here or not. I only know I can see the star ratings using Firefox 11 and using IE8.

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  dickiebo · Member · Apr 22, 2012 at 9:55 am

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  Thanks very much indeed. I really appreciate your taking the time and trouble to help us.