Disbale Two Step Authentication
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Hi there,
I´ve a serious issue with security settings on my blog. I accidentally deleted the Google authenticator on my phone and was not able to access firstly but used one of the backup codes, so I now have access. But I cannot disable Two Step Authentication without a code from the authenticator which I cannot create. I´ve unfortunately no idea how to make the authenticator connect to wordpress – though I´ve browsed your help and google.
At the same time, as said, I´m on with a backup code. I tried to generate new codes but they´re not displayed – I´m asked to disable popup-blocker but i don´t use popup-blockers. Well, and as I´ve clicked “generate backup codes” more than once all previous backup codes are now permanently disabled (according to the security page)
Apologise if it´s all pretty confusing, I try to solve the issue for two days now and I´m confused , too. Hope you can help me to solve these issues, thanks a lot!
regards, Janis Felidae
The blog I need help with is: (visible only to logged in users)
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Does this help? https://en.forums.wordpress.com/topic/desperately-want-to-delete-two-step-authentication?replies=10
I will flag this for staff attention.
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Hey there! I’ve sent you an email containing a single-use code to help you disable two-step authentication. This should allow you to set it up again with the Google Authenticator application. Let me know if you run into problems. Thanks!
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Woohoo! Thank you so much for quick help. Yes, the code worked and I could disable two-step authentication.
Thanks again from a very relieved Janis Felidae!
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