disconnect a site from stats

• 

  contactzero · Member · Jun 5, 2015 at 10:02 am

  • Copy link
  • Add topic to favorites

  Hi, I am trying to disconnect a site that no longer exists from my stats.

  I just get the message to install jetpack 3.3 but as the site was self hosted and has not existed for years i can’t do this and i can’t find a solution in all the searches i have made.

  Can anyone help please?

  Thanks

  The blog I need help with is: (visible only to logged in users)

• 

  simplysaru · Staff · Jun 5, 2015 at 1:19 pm

  • Copy link

  Hi,
  You will have to access the settings page for your jetpack site (videofeedlondon.com) and find the option to disconnect your site. Navigate to the url
  https://wordpress.com/settings/general/ , then select the site you want to delete and look for the Disconnect Jetpack option. Clicking that option should do the trick.
  Do let us know if this helped.

• 

  contactzero · Member · Jun 6, 2015 at 1:34 am

  • Copy link

  Hi,
  Thanks for trying to help.

  Unfortunately when i do that, go to
  https://wordpress.com/settings/general/videofeedlondon.com
  I see a page for a split second which i can see has a link saying disconnect site, but before there is a chance to take action and click anything, and i have tried a number of times, the pages automatically forwards to
  https://wordpress.com/stats

  The only reason I ever had the site videofeedlondon.com connected was because i had installed the stats plugin

  I eventually deleted the site, this was ages ago, but now when I have gone back to wordpress.com I found this old site in the stats dashboard.

  Thanks

• 

  simplysaru · Staff · Jun 6, 2015 at 5:06 pm

  • Copy link

  I have marked this thread for a staff to help you with. Please be patient while they get back to you.

• 

  jeremeylduvall · Member · Jun 6, 2015 at 7:01 pm

  • Copy link

  Hi @contactzero,

  I have removed the site for you. Please let us know if you need anything else!

• 

  contactzero · Member · Jun 7, 2015 at 2:59 am

  • Copy link

  That’s great.

  Thank you simplysaru and jeremeylduvall for helping me