Disconnect from WP

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  cobdun · Member · Feb 2, 2022 at 9:20 pm

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  I moved to Shopify where I am building my site now, since I got an email this morning with subject title – Your site has updated to WordPress 5.8.3 – my Shopify site has been all messed up. It appears that my domain is still connected to WP is some way as now when I click to view my pages on Shopify they display all the old content from the old WP site-build. How do I disconnect my URL from WP? Thanks

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  kokkieh · Staff · Feb 3, 2022 at 5:54 am

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  Hi there,

  Your domain at numberonesauce.com has never been hosted with us on WordPress.com. Your site at that domain was built using the open source WordPress software made on WordPress.org, and merely connected to WordPress.com via the Jetpack plugin. This means we have no control over either your site or your domain.

  It looks like your WordPress site is hosted at Bluehost.com, so please contact their support directly for help with this.

  For general help with the version of WordPress you’ve been using there, you can ask the WordPress.org community at https://wordpress.org/support/forums/