Disconnect old site from Jetpack

  • Unknown's avatar
    skyoutgirl2014 · Member ·

    Hello. I have recently started a new website, under a login I already had with WordPress. I need to confirm some things in Jetpack to ensure my backups are in place before updating, when I try to open the site dashboard, an error comes up that my primary site is not connected to Jetpack. From there, nothing happens. The old site is no longer managed by me and I think not even hosted on WP anymore. I need to disconnect that old site and get my new site as the primary site.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi skyoutgirl2014,

    I need to disconnect that old site and get my new site as the primary site.

    No problem — the Jetpack connection for humanoutreachproject.org wasn’t working properly so I’ve disconnected that site form your WordPress.com account.

    You can go ahead and install Jetpack on the new site (or reinstall it on humanoutreachproject.org) and connect it to WordPress.com. If you run into any trouble, the Jetpack support team will be the best people to contact:

    Contact Support

    Thanks!

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