Disconnected Domain
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I purchased my domain, ‘lsc.international’ through name.com company/website back in January. Furthermore, through name.com I also purchased a year of Hosting Service to be provided by WordPress.
initially, my site had been launched within WordPress Platform However, being a beginner with my works in Web Development and the use of WordPress I messed the Site up to the point of failing to Air, again.
In my attempts to correct the site I accidentally disconnected my domain. Might you reconnect.y domain, ‘lsc.international’, so I can get a Site up and running online
Thank you,
Jason ArmacostSelf-declared URL: lsc.international
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.
As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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