disconnected Jetpack and dont have site now

  • Unknown's avatar
    cnka · Member ·

    i disconnected jetpack by accident and now i cant reconnect and everything is gone. I now dont have a site or admin dashboard. Can you please reconnect it for me?

  • kokkieh · Staff ·

    Hi there,

    For what site is this? What is the URL?

    By disconnecting Jetpack you’ve just removed the site from your WordPress.com account. But the site itself should still be safe on your hosting provider’s servers, and you can access it there using the admin account credentials you got when you first installed WordPress with them.

    Once you’re logged into the admin account, you can just reconnect Jetpack again, and the site will once more be listed in your account here on WordPress.com.

    For help accessing the admin user account, please contact your hosting provider directly. We have no control over that account, or access to your server, so that’s not something we can help with from this end.

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