disconnecting from wordpress.com

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  robcorker · Member · Jan 16, 2019 at 11:41 am

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  I am trying to uninstall jetpack plugin from 2 worpress.org sites (hilltoparthouse.com and 6ff.b20.myftpupload.com). The jetpack plugin will not uninstall from these wp.org sites. Logging in to my wordpress.com account mysite>settings the ‘Manage your connection’ option seems to be missing. I believe I have to disconnect these wp.org plugins from wp.com before I can successfully delete them. Please advise. regards Rob

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  zazter · Member · Jan 16, 2019 at 12:11 pm

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  Hi there, to disconnect from Jetpack. Go to “My Sites” click on the site you would like to remove, scroll down to “Settings” and right scroll down to “Manage your connection” and select “Disconnect from WordPress.com”
  Here is the documentation on that: https://en.support.wordpress.com/disconnect-jetpack-sites/

  You would then be able to remove the plugin

  PS. The step you took is right the “Manage Connection” is at the bottom.

  Hope this helps 😎

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  robcorker · Member · Jan 16, 2019 at 1:56 pm

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  Thanks @zazter for response.
  I am not trying to delete or disconnect a wp.com site. I am trying to delete the jetpack plugin from a wp.org site. Currently I am unable to do this. Some of the plugin files seem to have been deleted (plugin fails to allow re-activation) but it has left junk files behind and it will not delete from the list of plugins.
  My assumption was that since the jetpack plugin requires a connection to wp.com to function it would correspondingly need that connection to be disabled to allow the plugin to be deleted cleanly. However the “manage your connection” option does not exist on my account settings page so perhaps this only applies to wp.com sites.
  I have successfully deleted this plugin from 2 other sites without a problem.
  I previously tried deleting the jetpack folder via sftp but was denied access. However I have now tried renaming the plugin folder before deleting and it now seems to have deleted OK.
  Thanks again for your help.

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  ninadpatil01 · Member · Jan 17, 2019 at 3:52 am

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  Hi there,

  This forum helps the sites hosted on WordPress.com only.

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forum/miscellaneous/#new-post

  Read the difference between .com and .org

  WordPress.com vs. WordPress.org

  Thanks.

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  robcorker · Member · Jan 17, 2019 at 4:39 am

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  I resolved my problem with deleting jetpack plugin myself.

  Sorry to have upset the wp.com forum police :)